Co-Managed SOC, MDR & Incident Response
BlueCyber SOC Services deliver 24/7 threat detection, investigation, and response. From Co-Managed SOC augmentation to full MDR and incident response retainers, we protect organizations across VA, MD, DC, DE, NJ, and NY with the same tools and expertise we teach in our training programs.
SOC Service Tiers
From augmentation to full-service MDR, we meet you where you are
Co-Managed SOC
Augment Your Existing Team
Extend your SOC's coverage with our 24/7 monitoring, alert triage, and escalation support. Perfect for teams that need eyes-on-glass during off-hours or surge capacity.
- 24/7 alert monitoring and initial triage
- Escalation to your team for response actions
- Weekly operations summary reports
- Monthly executive briefings
- Integration with your existing tools and playbooks
Ideal For:
Organizations with in-house SOC teams needing 24/7 coverage or capacity support
Managed Detection & Response (MDR)
Complete Outsourced SOC
Full-service detection, investigation, containment, and remediation. We become your SOC team with dedicated analysts, defined SLAs, and complete lifecycle management.
- 24/7 detection, investigation, and response
- Threat containment and remediation actions
- Threat hunting and proactive detection tuning
- Weekly detailed incident reports
- Monthly strategy sessions and reporting
- Dedicated security account manager
Ideal For:
Organizations without in-house SOC or those seeking to fully outsource security operations
Incident Response Retainer
Pre-Paid Response Capacity
Monthly retainer for priority incident response services. When a breach occurs, you're already in queue with pre-negotiated rates and immediate activation.
- 2-hour activation SLA for critical incidents
- Forensic investigation and evidence preservation
- Containment strategy and execution support
- Post-incident analysis and remediation plan
- Pre-negotiated rates (no emergency surge pricing)
Ideal For:
Organizations needing insurance policy against major incidents with priority response
Readiness Drills
Tabletop & Technical Exercises
Quarterly or annual exercises to validate your team's preparedness. Includes tabletop scenarios for leadership and technical drills for hands-on response teams.
- Custom scenario design (ransomware, breach, supply chain)
- Tabletop exercises for executive and cross-functional teams
- Technical drills in live environment (with safeguards)
- Detailed after-action report with improvement roadmap
- Available as standalone or bundled with SOC services
Ideal For:
Organizations wanting to test and validate incident response plans and team readiness
Sample Deliverables
See what you'll receive as a SOC services client
Onboarding Process
From kickoff to full operations in 2-3 weeks
Discovery & Scoping
1-3 daysReview your environment, tools, current processes, and pain points. Define service scope and SLAs.
Tool Integration
3-5 daysConnect to your SIEM, EDR, email gateway, and identity platforms. Validate data flows and alert routing.
Playbook Review
2-3 daysAlign on escalation procedures, communication channels, and response workflows. Customize our playbooks to your needs.
Team Introductions
1-2 daysMeet your dedicated analysts and account manager. Conduct handoff training with your internal team.
Go Live
Ongoing24/7 monitoring begins. First week includes daily check-ins to ensure smooth operations and address any issues.
Request a SOC Services Proposal
Tell us about your environment and needs. We'll provide a customized proposal within 2 business days.
Frequently Asked Questions
What's the difference between Co-Managed SOC and full MDR?
Co-Managed SOC is our Phase 1 wedge service where we augment your existing security team with 24/7 monitoring, alert triage, and escalation support. Full MDR includes complete detection, investigation, containment, and remediation with dedicated analysts. Co-Managed is ideal for teams that need coverage extension; MDR is for full-service outsourcing.
How quickly can you onboard our environment?
Standard onboarding takes 2-3 weeks and includes tool integration, playbook review, team introductions, and a baseline readiness assessment. We support Crowdstrike, Sentinel One, Splunk, Microsoft Sentinel, QRadar, and most enterprise security platforms.
What are your SLAs for alert response?
Critical alerts: 15-minute acknowledgment, 1-hour initial triage. High alerts: 30-minute acknowledgment, 2-hour triage. Medium/Low: 1-hour acknowledgment, 4-hour triage. Actual response times typically exceed these commitments. Full SLA details provided during scoping.
Do you provide on-site incident response?
Yes. Our Arlington, VA headquarters allows rapid on-site response throughout the DMV region. For clients in DE, NJ, and NY, we offer remote-first IR with on-site escalation for critical incidents. IR retainer clients receive priority scheduling.
How do readiness drills work?
We conduct both tabletop exercises (decision-making focus for leadership) and technical drills (hands-on detection and response for your SOC team). Drills are designed around realistic threat scenarios and your actual environment. You receive a detailed after-action report with improvement recommendations.
Secure Your Organization Today
Get 24/7 protection with SOC services built on the same expertise we teach.
Or call: 571-351-0981